Other Books

How to Build a Speech Recognition Application, A Style Guide for Telephony Dialogues, Second Edition, 2001 by Bruce Balentine and David P. Morgan. Published by EIG. Watch for the Third Edition, coming soon.

How to Build a Speech Recognition Application

 

A Practical Guide to Phonetic Recognition, How to Get the Most From Your Phonetic Speech Recognition Technology, 1997 by Bruce Balentine. Published by Voice Control Systems, Inc.

 

GoodListener® Cookbook, Human Interface Guidelines for Speech-Driven Applications, 1992 by Bruce Balentine, Published by Scott Instruments Corporation.

Seminars and Workshops

Bruce Balentine presents workshops on various subjects:

Improving the Effectiveness of Speech and IVR. This workshop series provides the knowledge and tools needed to plan, design and implement effective touch-tone and speech recognition enabled customer self-service systems.

Speech Applications: Planning, Voice User Interface Design, and Tuning. Learn how to plan, design, implement and maintain a successful speech application

Contact Information

bruce@eiginc.com
Enterprise Integration Group, Inc.
2817 Crow Canyon Road, Suite 100
San Ramon, Caifornia 94583
888-344-4487
925-362-1700
www.eiginc.com