Bruce BalentineEIGEnterprise Integration Group, Inc.2817 Crow Canyon Road, Suite 100 San Ramon, Caifornia 94583 888-344-4487 925-362-1700 www.eiginc.com |
ICMIThe International Customer Management Institute (ICMI) is a global leader in call center consulting, training, publications and membership services. International Customer Management InstitutePO Box 6177 Annapolis, MD 21401-0177 800-672-6177 or 410-267-0700 Fax: 410-267-0962 icmi@icmi.com www.icmi.com |
